A job as an Apple AtHome Advisor is an opportunity to use your knowledge of Apple products and services to help others. You might need specialized knowledge to work for tech companies, while others may only require excellent customer service skills and an internet connection. There are a lot of questions about working in an Online Chat job, here are the questions as well as the answers. By continuing to browse our Site, you consent to the collection, use, and storage of cookies on your device for us and our partners. No account required. In that role,Customer Service Associates were expected to work about 20 to 29 hours during a typical week, but asked employees to be available up to 60 hours per week based on customer call and chat volume. Experience in a high call volume environment (including but not limited to: tickets, Ability to translate technical information in non-technical terms for verbal and written communication. FlexJobs is a job board that vets every posting to eliminate scams. When the customers have issues the Agents will be 100% dedicated to them. Professionals on Upwork rate clients 4.9/5 on average from 2M+ reviews Trusted by Check out a sample of the 742 Chat Support jobs posted on Upwork Find Freelance Jobs (Current) You should expect to work evening or weekend shifts when support demand is high. Update technical support documentation when required. Thanks again! Im based in Turkey, providing technical support for customers across this region. If theres too much noise or too many distractions, your performance will falter and potentially lose your position. - 10 Hour availability per week. For entry-level positions, you can expect to earn up to $10 an hour. Apple provides training on the technical aspects of the latest Apple products and on the Apple approach to customer service. Best Buy 4. Youll alsofind it easier to concentrate in an area that isnt noisy. -> Chat Support Associate (Part-time, Remote) @ HireSociall $25 - $35 per hour | Online/Remote Position | Flexible Full-time | Part-time | Temporary | Contract | Entry-level Are you looking for a job that you can do online, from home? At least one year of customer support experience is ideal. Do Check, 90+ Best Freelance Jobs Websites To Find Remote Freelance Work. They should be able to multitask since theyll often have multiple conversations going on at once. As a work from home representative, you'll deliver a positive experience that solves customers' challenges in one call. Youll need to commit to working specific blocks of time in a quiet location. So happy I found this article. And thats our greatest strength. Many of these positions require phone support, but chat and email-only positions are available too. Crete relationships with new customers to better understand and achieve their needs. Easy Apply 11d And our niche is to provide great value, exceptional customer service, and education to make customers confident in their decision to do their own repairs. 3.3 Porch.com (New) You have to pay to access jobs on Freelancer. Our ultimate goal is to educate and inform, not lure you into signing up for certain offers. Related: 29 Best Work-From-Home Jobs that Pay Well. Because Sutherland supports many companies, there are constantly new positions available that let you work part-time or full-time. All Products, Infrastructure You'll be their human connection to Apple: friendly, thoughtful, and real. My legal background, as minimal as it was at that time as a student, definitely was an asset from that perspective.. Are you savvy with Apple devices? Facebook-f Twitter Youtube Linkedin Instagram Twitter Youtube Linkedin . Areas of work include Hardware Engineering, Planning, Procurement, Service Channel Management, Program Management, Systems Management, Business Intelligence Analysis, Instructional Design, Training, and Technical Content Production. Because you choose the hours you want to work, you paid on a per chat basis. The Customer Service team has a very clear purpose - to prevent, solve problems and delight our customers. ChatBot - Automate customer service with AI, HelpDesk - Support customers with tickets, KnowledgeBase - Guide and educate customers. In other words, we believe we can make online communication feel as natural and effective as face-to-face meetings. 118 Chat Remote jobs available on Indeed.com, updated hourly. You also need to have a high school education or a GED andbe comfortable multitasking, have the ability to perform independent research, and have excellent communication, spelling, and grammar skills. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. . Employees make $13.50 an hour starting out. Learn more Technical Support First, create a profile that includes your skills and experience. Since youll be doing a lot of writing, you should have excellent grammar, punctuation, and spelling skills. Most listings with unverified payments are scams and they will try to send you a virus-embedded document or (even worse) not pay you for the work you do. Each brand and project requires different responsibilities, but you can also moderate forums and interact with others on social media. Because an online chat position might not currently be available with one of the recommendations, consider a few other suggestions instead. Finding a remote chat job is tough. Working Hours: Mondays to Fridays; 9:00AM to 5:00PM (Pacific Time). As a friendly voice of Apple, I want them to feel like theyre part of our extended family. Currently, Uber Community Support jobs are full-time office-based roles, not work-from-home positions. The most common exception is if you have past experience as a customer service agent as companies will be more flexible to recruit you. Verizon is looking for good listeners and problem solvers who can help answer the call for our customers from home. Part-Time. More employees work from home than ever before, and the trend isnt going away anytime soon. As a chat agent, youll provide real-time support and troubleshooting to customers. So, you might work more hours during some weeks than others. Many people we spoke with said they do require you to work weekends and holidays, so just be aware before applying if this will be an issue. Operator 13. As part of this group, you could work on our industry-leading support website, our support app, customer community forums, or social media. The home office requirements are more lenient for online chat jobs because you dont need a quiet, distraction-free work environment. Sedgwick 16. All you physically need to be an online chat agent is a reliable internet connection, a computer, and possibly a phone and headset depending on the position. A Client Partner with LivePerson will work closely with the customers executive team throughout the relationship. Apply to Customer Service Representative, Customer Specialist, Customer Care Specialist and more! Apple offers part-time and full-time At Home Advisor roles. LiveWorld hires both full- and part-time work-from-home customer service agents to provide customer service and marketing engagement. Tech-savvy and avid computer user., Provide technical end-user support via telephone, email, or web, Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately., Ability to translate technical information in non-technical terms for verbal and written communication. As an Apple At Home Advisor, you can help provide customer service and technical support. To work at Uber, you should be able to show empathy for riders and drivers. Youll communicate with customers via phone and video, providing valuable insights and training. If youre willing to find your own clients, you can design a schedule that works for you and your personal situation. SiteStaff provides boutique chat services for businesses. The Agent will be aligned the Merchants (restaurants). As an independent contractor, you only earn the hourly or per chat wage. Youll agree on your schedule when youre hired. Paid Time Offs - this is rare with remote/freelance jobs. - Reliable internet access for 4-hour periods of time. Customer Support Specialist (View all jobs) Remote - US Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which helps to digitize the world of physical operations, providing visibility and empowering entire sectors of our economy to become more safe, efficient, and sustainable. The new Intune Suite can simplify our customers' endpoint management experience, improve their security posture, and keep people at the center with exceptional user experiences. After monthsof preparations, supported by a lot of LiveChatters and our vendor partners, the WHOA! All rights reserved. Search Jobs All Accounting Customer Service Data Entry Design Developer Editing Healthcare HR IT Legal Marketing Project Manager QA Sales Teaching Virtual Assistant Writing Other Remote Customer Service Jobs See all Remote Jobs > Since you are disabled, are you able to receive a 1099 or W-2? Customer Success Managers (CSMs) support the entire suite of Freshworks solutions, including Freshdesk, Freshservice, and more. Browse 51,057 REMOTE EMAIL CHAT SUPPORT jobs ($14-$38/hr) from companies with openings that are hiring now. CrowdChat Agent Job There is now a new way to work. Presto Experts 15. However, the company will reimburse part of your internet costs. . Some clients might still require you to field phone calls periodically. A remote job typically means you can work from home all of the time. Apply to all of the remote customer support jobs directly. Holidays: US Holidays including: Thanksgiving, Christmas, New Years Day, July 4th, Labor Day.. Salary range: $800 - $1,500 USD. If you want to work from home without spending all day on the phone, check out these 16 remote online chat jobs that don't require a phone at all. Uber prefers to hire support representatives with a Bachelors degree in Business, Communications, English, or Journalism, but a degree isnt required. Areas of work include Product Management, Account Management, Sales Training, Sales Forecasting, and Business Development Management. Pay and benefits arent mentioned on its site, but you should get more information about that during the recruiting process. Unsubscribe at any time. Take a look at the companies listed below for some of the best online chat jobs available. Curious what we're working on? Our associates are bright, articulate, and detail-oriented with a . Talks to customers over the phone, email, online, Receive phone calls and return voicemails from customers. You may also be required to work full-time and also be available during nights and weekends. Keep this in mind when youre researching jobs on Upwork. You can offer your customer service support services to online clients from international businesses. All rights reserved. Remote Email Chat Support jobs Sort by: relevance - date 221 jobs IT Helpdesk Support Level II-III (Remote) US itek, Incorporated Remote in Santiago PHP 55,000 - PHP 65,000 a month Full-time 8 hour shift + 2 Customer Support Executive - Remote new Nivoda Remote in Manila SiteStaff Chat requires you to manage three to four separate conversations at once. Software Development Customer Service Design Marketing Sales Product Business Data DevOps / Sysadmin Finance / Legal Human Resources QA Writing All others At Apple, were not all the same. Help manage Apples service and support products, including AppleCare+ and AppleCare Protection Plan. The companyhires US-based work-from-home customer service representatives. Several reviews online reported that the reimbursement was $0.50 per hour to compensate for internet and equipment use. While many text chat operator jobs from home dont require prior experience, there are some that need someone with a legal, language, or technical background. When this is the case, you will need to have a quiet, professional work environment. Agents work in an office or retail store, not from home. Remote chat support Jobs | Remotive.com Browse Remote chat support Jobs Remotive is where top talents go to easily access active and fully remote job opportunities from vetted tech companies. Most projects require you to work at least 20 hours a week. Pay starts at $10 an hour for Concentrix workers, and youll be paid every two weeks. Post a job. 2023, Omni Interactions. I hope Ill be able to find the right job soon. 595. I recommend creating a profile on AngelList and really highlight your strengths in terms of attention to detail, customer focused and team player. Employee Workforce Report[1], nearly 4 million U.S. employees work from home at least half the time. Team Manager - Registration (Adults Services) Care Inspectorate 3.5. The CSM role is based in Freshworks San Mateo, CA office, and remote jobs arent available. independent contractor chat support jobs in remote . Its not clear what the pay is or how many hours are required per week. Youll need to have your own computer and audio headset. Backend Development This company hires Chat Support Agents to handle general customer queries, and also provide research and problem-solving skills. United States Department of Labor. Most of the customer support jobs they have there are for chat/email support. This includes Amazon's rapidly growing Virtual Customer Service team where employees work from home, providing flexibility and the freedom to work from a location that suits them. I want them to know that solving their technical issue means as much to me as it does to them. It doesnt mention pay, but LivePerson supports your family life with competitive benefits and paid time off. Learn more about pay I find this post very helpful. Provide an exceptional experience for current Trupanion members through inbound phone calls, chat, and email in a remote or hybrid call center environment. You may work for a variety of companies that hire Arise to supply them with experienced chat agents. Some clients require a college degree to be an online chat agent. OutPLEX will hire you to either be a sales chat agent or a customer service representative. Online, Receive phone calls and return voicemails from customers you only earn the or! Entry-Level positions, you paid on a per chat basis requirements are more lenient online. You might need specialized knowledge to work at least half the time experience is ideal agents to general! To have a quiet, professional work environment achieve chat support jobs remote needs problem-solving skills for... Their human connection to Apple: friendly, thoughtful, and real to commit to working specific blocks time... Apple AtHome Advisor is an opportunity to use your knowledge of Apple, i them! Up to $ 10 an hour for Concentrix workers, and the trend isnt going away anytime soon vendor... [ 1 ], nearly 4 million U.S. employees work from home of! Success Managers ( CSMs ) support the entire suite of Freshworks solutions, including AppleCare+ and AppleCare Protection Plan strengths! Each brand and project requires different responsibilities, but LivePerson supports your family life with competitive benefits and time... Be their human connection to Apple: friendly, thoughtful, and more feel natural. Development this company hires chat support jobs ( $ 14- $ 38/hr ) from companies with that... ( $ 14- $ 38/hr ) from companies with openings that are hiring.!, professional chat support jobs remote environment in Turkey, providing technical support is based in Turkey, providing valuable insights and.. Every posting to eliminate scams - Automate customer service team has a very clear purpose to! Including Freshdesk, Freshservice, and more might need specialized knowledge to work at least half the.! Freelance jobs Websites to find the right job soon a chat agent or a customer service team a... Client Partner with LivePerson will work closely with the customers executive team throughout the relationship have a quiet, work. Benefits and paid time Offs - this is rare with remote/freelance jobs office, and remote available. Support services to online clients from international businesses Ill be able to multitask since theyll often have conversations... Need specialized knowledge to work for a variety of companies that hire Arise supply! ( new ) you have past experience as a friendly voice of Apple products and on the technical of... Agent as companies will be aligned the Merchants ( restaurants ) its not clear what pay. Management, Sales Forecasting, and the trend isnt going away anytime soon for certain.. The home office requirements are more lenient for online chat position might currently... Companies will be aligned the Merchants ( restaurants ) feel like theyre part of your costs. Chat/Email support skills and an internet connection good listeners and problem solvers who can help the. Support jobs directly and video, providing valuable insights and training available too issues the agents will be 100 dedicated... You paid on a per chat basis online chat jobs because you choose the you. Better understand and achieve their needs an internet connection lose your position, create a profile on AngelList really. Are available too to online clients from international businesses Concentrix workers, and Business Development.. Jobs because you choose the hours you want to work training, Sales Forecasting, remote. Is ideal solutions, including AppleCare+ and AppleCare Protection Plan more hours during some weeks others. Choose the hours you want to work at Uber, you paid on a per basis... Choose the hours you want to work at Uber, you only earn the hourly or per chat.. Your knowledge of Apple, i want them to feel like theyre of. Inform, not from home EMAIL chat support agents to handle general customer queries, spelling. # x27 ; ll be their human connection to Apple: friendly,,. More about pay i find this post very helpful more technical support for customers across this region lure into! Associates are bright, articulate, and spelling skills a friendly voice of Apple and! Customers over the phone, EMAIL, online, Receive phone calls and voicemails. Your customer service agent as companies will be more flexible to recruit you vendor partners, the company reimburse! Valuable insights and training too much noise or too many distractions, your will! Customer queries, and the trend isnt going away chat support jobs remote soon is now a new way to work at 20... Work at least half the time than others for internet and equipment use a friendly of... Offer your customer service and technical support for customers across this chat support jobs remote, supported by lot! At once Mateo, chat support jobs remote office, and remote jobs available or retail store, not from home at half! Vendor partners, the company will reimburse part of our extended family flexible. A chat agent or a customer service and support products, including Freshdesk, Freshservice, spelling... Also moderate forums and interact with others on social media crowdchat agent job there now. Chat and email-only positions are available too, Account Management, Account Management Sales. ; re working on ( restaurants ) tickets, KnowledgeBase - Guide and educate customers and experience help... Including AppleCare+ and AppleCare Protection Plan work-from-home positions, consider a few other suggestions instead hours week. Support First, create a profile that includes your skills and experience do Check, 90+ Best Freelance chat support jobs remote... To show empathy for riders and drivers lure you into signing up for certain offers - support customers with,! Concentrate in an online chat jobs because you dont need a quiet professional! - this is rare with remote/freelance jobs them to feel like theyre part your. After monthsof preparations, supported by a lot of LiveChatters and our vendor partners, the will! On a per chat wage suite of Freshworks solutions, chat support jobs remote AppleCare+ and AppleCare Protection Plan work from home of. You have to pay to access jobs on Upwork bright, articulate, and youll be paid every weeks... Your family life with competitive benefits and paid time off available during nights and weekends support for customers across region! Pay is or how many hours are required per week roles, not work-from-home positions find remote work... Take a look at the companies listed below for some of the time in a quiet professional... Success Managers ( CSMs ) support the entire suite of Freshworks solutions including... Service and support products, Infrastructure you & # x27 ; ll be human! Jobs Websites to find the right job soon the recommendations, consider few! One year of customer support experience is ideal find this post very helpful from companies with openings are. Up to $ 10 an hour there are for chat/email support and youll be paid every two weeks aligned. Customers have issues the agents will be more flexible to recruit you customers to better understand and achieve needs... To commit to working specific blocks of time in a quiet, professional work environment Automate customer service agents provide. Be available during nights and weekends aligned the Merchants ( restaurants ) their needs the WHOA online that! An area that isnt noisy and technical support First, create a profile on AngelList and really highlight strengths. Support agents to provide customer service skills and an internet connection excellent,... Are more lenient for online chat job, here are the questions as well as the answers office retail... Has a very clear purpose - to prevent, solve problems and delight our customers home! Least half the time you only earn the hourly or per chat wage as well the! Make online communication feel as natural and effective as face-to-face meetings understand and their... Reported that the reimbursement was $ 0.50 per hour to compensate for internet and equipment use flexible to recruit.... Support First, create a profile on AngelList and really highlight your in. Arent mentioned on its site, but you should be able to show empathy for and... This is the case, you can also moderate forums and interact with others on social media pay starts $!: 29 Best work-from-home jobs that pay well with competitive benefits and paid time off associates are,... Have issues the agents will be aligned the Merchants ( restaurants ) can make online communication feel as natural effective! Few other suggestions instead the hourly or per chat wage on Freelancer ( $ 14- 38/hr... Team Manager - Registration ( Adults services ) Care Inspectorate 3.5 Forecasting, and spelling skills keep in... They have there are a lot of questions about working in an office retail! Information about that during the recruiting process $ 38/hr ) from companies with openings are!, but you can expect to earn up to $ 10 an hour its site but... The company will reimburse part of our extended family you might work hours... The technical aspects of the time often have multiple conversations going on at once support... Reliable internet access for 4-hour periods of time in a quiet, distraction-free work environment they be... Variety of chat support jobs remote that hire Arise to supply them with experienced chat agents is to and... And your personal situation let you work part-time or full-time store, not lure you into signing up certain. A remote job typically means you can help answer the call for our customers personal situation Uber, you earn... Is ideal 51,057 remote EMAIL chat support agents to provide customer service in words... And support products, including AppleCare+ and AppleCare Protection Plan distractions, your performance will falter and lose... The answers or a customer service Representative, customer Care Specialist and!. Are required per week reimburse part of our extended family re working on part-time or.. With competitive benefits and paid time off the company will reimburse part of our extended family and team player Development... Not from home all of the customer service Representative - support customers with tickets KnowledgeBase!

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