Please allow 2-4 weeks for a repair assessment. Your Client Advisor can also call you to place the order over phone. For most items (excluding Made to Order, personalized items and 4Gift orders), you will not be charged until your order is shipped. If a down payment was charged, it will be refunded once the return has been received and processed at the warehouse. Through Affirm, you may pay for most items on Gucci.com on a month-to-month basis, excluding Pre-Order, DIY, Made to Order or personalized items. Upload images and receive a determination within 12 24 hours. Reconditioned and Collectors vintage items are accepted only with their original packaging. Gucci provides after sales services for products purchased from Gucci.com, Gucci stores and authorized Gucci retailers. Order by 4pm EST on a business day. Gucci provides after sales services for the products purchased from Gucci.com, any Gucci boutique or any other Gucci-authorized retailer. This information will not be used for any purpose other than the sending of this email. The option to chat will become active during these hours once an advisor is available. Appointments are managed individually in each store depending on availability. Custom vintage tiger-head shoulder bag. Python and crocodile products may not be shipped to California. You can find this 10-13 digit number on the semi-rectangular leather tab located inside of Gucci bags, usually near the interior zipped pocket. If a representative is collecting the order on your behalf, they must bring: -Purchaser's government issued photo identification, -Representative's governmentissued photo identification, -Confirmation email (printed or on mobile device), -Letter of authorization signed by you (downloadable here). All you have to do is send us high-quality pictures of your Gucci belt and we will get back to you with the results within 24 to 48 hours. The Gucci x Oura Ring includes a lifetime membership and it will continue you as long as you keep the same active Oura account. Print the prepaid shipping label and attach it to the package. At Gucci, our top priority is the health and well-being of our clients, teams and communities, and we have been closely monitoring the latest developments with the novel coronavirus (COVID-19). There will never be letters included in this serial number. The original item would have perfectly even stitching with threads of the same colour as the bag. These items are final sale. At Gucci we use a unique number to identify each watch, called a Serial Number, which consists of 8 numbers. $25. Details on the pickup area will be shared by our Client Advisors while placing your order. This tool allows you to determine your Gucci size by comparing it to the size you wear in other designers. The results will also come with a report on why we believe your . These items may only be returned to the store of the original purchase. Once received in the warehouse, returns will be processed within 7-10 business days. We can now offer a full service of authentication on Italian Made Shoes - via our Designer Shoe Associate who has the most extensive experience in Luxury Italian Made Shoes. Please contact us for additional information. Feel free to wait for other opinions because Gucci isn't my specialty but I'm posting 2 pictures of items that I sold and KNOW they're authentic. Please allow 2-4 weeks for our repair assessment and an additional 24 weeks for the repair. Read about the commitment regarding plastic on. A Gucci Client Advisor is available to walk you through our safety measures and answer any questions you may have. Choose Collect In-Store as your delivery method at checkout, Your government issued photo identification, Confirmation email (printed or on mobile device). We also offer 12-hour turnaround, official documentation, and market valuation services! Please enclose a detailed repair request, your contact information, and original sales slip with your item. Are you using the Gucci App to log in? 170000. Home Dcor items, such as chairs or items with non-standard dimensions, may require special return instructions. Orders purchased through Amazon Pay may be returned by mail to the warehouse or in-person at a Gucci store. If your gift is canceled or the target amount is not reached by the notification date, all contributors will be refunded. Authenticity Card. Merchandise must be unworn, in original condition, in its original packaging and undamaged box, with original tags attached and accompanied by a valid proof of purchase. Detailed repair information and repair charge estimate will be sent to you once the assessment has been completed. To ship to multiple addresses, please place a separate order for each location. Use a reliable Gucci Authentication Service. Pre-orders and back-orders that have not yet shipped can be cancelled by contacting us. A down payment may be required. Items purchased through PayPal, Amazon Pay, 4Gift and Affirm will be accepted in-store, packaged and shipped on your behalf to the warehouse for processing. Inquiries about Gucci website or online purchases. Auto Generated Certificate of Authenticity / Written Statement, Mailed physical card, the size of a credit card, Includes official Style, Size, Material and Color, Exact or estimated era of items production, Get the same great service in half the time, Receive a response from our team in just minutes. You can apply with Affirm for the service at checkout. Try again or click on "Forgot your password?" This non-unique number will appear on many bags from the same batch - or series. Positive reviews (last 12 months): 71.4%. We've partnered with an independent third-party that carefully inspects photos of wallets, shoes, eyewear, jewelry, watches, and handbags by checking the logo, tag, materials, and serial number. *Please note, our Premium Watch selection is available in selected stores and the High Watchmaking Collections are exclusively available at dedicated events. 4Gift may not be used to purchase Fragrances, Exotic, Pre-Order, Made to Order, DIY or personalized items. As of 2023-02-25 11:17:01pm. All Gucci employees will be required to perform health screening protocols, practice social distancing and wear personal protect equipment (face masks and gloves) to help maintain a safe environment for both the client and the employee. Our Client Advisors are available to chat Monday through Saturday, 9:00AM - 11:00PM (EST) and Sunday, 10:00AM - 8:00PM (EST), excluding holidays. Gucci Soho Chain Bags , Gucci Emily Chain Hobos , Gucci Bamboo Totes Founded in 1921, Gucci has since become synonymous with classic Italian luxury and is the consummate designer addition to any collection. Any remaining plastic components come from recycled sources. Accidentally purchase a counterfeit item? If you need any further assistance, please, Visit the Gucci authorized retailer where the product was purchased or any Gucci store. For each store offering curbside pickup, we will designate a safe location for clients to pick up their purchases while maintaining social distancing, such as a parking lot or outside the front of the store, etc. Having a My Gucci account will give you access to: Use the Gucci App to find and follow your order. Quality 6. We suggest you return the item you wish to exchange for a refund using the applicable conditions and guidelines listed in our Online Return Policy and place a new order on Gucci.com using Affirm as payment option. Canvas is the most common fabric for Gucci handbags, and that's where you can find clues to the bag's authenticity. Gucci will accept exchanges or returns of eligible merchandise within 14 days of purchase. For updates regarding your Pre-Order, please contact us. Counterfeit Gucci products are replicas or imitations of authentic Gucci products that are aimed at misleading consumers and can be of poor quality, lacking the details and the craftsmanship which characterize authentic Gucci goods and can sometimes be marked at higher prices. $50. According to your loan agreement with Affirm, your first payment will be due 30 days after your order has shipped. If it is not collected within this period, your order will be cancelled and a refund will be issued. Affirm is a payment solution that provides monthly payment plan options. How does Posh Authenticate work? Often, they appear 'too gold' and ultimately coated, as seen by the image below. Orders purchased through the 4Gift platform will be refunded by 4Gift to the gift contributors, not the gift recipient. Please contact your nearest Gucci store to inquire about alterations for products purchased from Gucci.com. You can shop by runway look or discover our special capsule collections. If you want to authenticate an item that has detachable parts with separate serial numbers, each item requires separate authen These items will ship through Premium Express once they become available. With a MY GUCCI account, you can curate your own tailor-made collection by adding items to your wish list and receive personalized advice from our Client Advisors. Vintage Brown Gucci Belt Leather | eBay Authentic Gucci Belt 90/36 Gold Buckle Light Brown Leather Belt 036-904-0283. You may be required to wait in line to enter a store. You will not be charged for your order until it has shipped. Stepping up our efforts, we have also incorporated more sustainable methods and materials for packaging in our logistics. If you need assistance or service, you may: If you need assistance or service on your Gucci watch, you may: Visit any retailer or authorized service center listedat the following. Please note, 4Gift orders will be refunded to the gift contributors by 4Gift, not the gift recipient, and it will not be possible to select a new item. The video call length will vary depending on how many items you would like the Gucci Client Advisor to show you. $100. Please visit Gucci Equilibrium for more information about our circular initiatives. Try again or click on "Forgot your password?" Gucci Controllato Card. Orders for items available for immediate purchase cannot be cancelled or modified once they have been placed. To locate your nearest Gucci store, please visit our store locator. C $175.08. We suggest you return the item you wish to exchange for a refund in accordance with our Online Return Policy and place a new order on Gucci.com or with one of our Client Advisors. You will receive an email confirmation when your return has been completed. Secondly, the bottom of the smaller tag must be attached by a few . Our online Client Assistants are available Monday through Saturday, between 9 AM and 10 PM, and Sunday between 10 AM and 10 PM (CET). If you see Gucci items, not from an official Gucci retailer, being sold at discounted, sale or clearance prices, then chances are the item is counterfeit. We are happy to facilitate exchanges for online purchases. They have a vast variety of high-fashion and streetwear pieces, from suits to . Designer Handbag Authentication Service Get your designer bag authenticated in 24 hours or less by a professional with over 10 years of daily hands-on experience with luxury brands, such as Louis Vuitton, Dior, Gucci, Hermes, Chanel, YSL and more. Find many great new & used options and get the best deals for Gucci backpack authentic new at the best online prices at eBay! Turnaround: 24 hours for verbal, 48 hours for certificate. Please allow for additional time for delivery of these items. If an item or size you have selected is not available for purchase on Gucci.com, you can locate it at the nearest Gucci store using the Find in Store feature on the product description page. Our Client Advisors are available to answer your WhatsApp messages Monday through Friday, 9:00AM - 6:00PM (EST), excluding holidays. Watches*: Products can be brought to any authorized point of distribution in the U.S. or mailed to the appropriate address below: East coast: GTSC 150 Totowa Road Doors 50-51Wayne, NJ 07470 tel 1.866.692.8244 IL, MO, IA, WI, MN, OH, KY, MI: Glezer Kraus 6677 N. Lincoln Ave Lincolnwood, IL 60712 tel 847.673.8050 TX, NM, AR, OK, KS, CO: Atelier 5444 Westheimer STE 1550 Houston TX 77056 tel 713.965.9209 CA, NV, AZ, UT, OR, WA, ID, WY, ND, SD, NE: Robert Guenther Service 210 Post Street #802 San Francisco, CA 94108 tel 415.433.2874 * For timepiece repairs, please also include your limited timepiece warranty card. Please note, Made-to-order and personalized items are not returnable. Gucci is committed to implementing a culture of sustainability, with a responsible attitude towards the people and environment that make up our community. Gucci Women's 3-Pc Bamboo Eau de Parfum Spring Gift Set. This is outwith the above Brands, and includes Salvatore Ferragamo, Roberto Cavalli, Prada, Givenchy etc. Merchandise cannot be returned to department stores such as Nordstrom, Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman, etc. Answer (1 of 3): There are a few sites where you can enter the bag's serial number for authentication. Dcor items, such as chairs or items with non-standard dimensions, may require special return instructions. Before finalizing their gift, the recipient will have the option to select their preferred size (if applicable), choose between color variations, or exchange the product with a new item with the same value, if available on Gucci.com. How can I return an order I placed using Amazon Pay? Is your smartphone compatible with NFC technology? In accordance with the commitment of Gucci for reducing the environmental impact, for all watches bought after March 1st 2022 Gucci will avoid paper leaflets and provide the clients with a digital certificate. Authenticate 4 U (UK) Email Evaluation - 5 / $7.50 / 7.00. It was started by Guccio Gucci (1881 - 1953) in Florence in 1909. The option to chat will become active during these hours once an advisor is available. They can be contacted at this link. Starting with choice and traceability of raw materials, Gucci guarantees internally and along the supply chain - that internationally recognized social and environmental responsibility standards are respected and consistent with our own commitment to the ethical and sustainable management of our operations. View ratings trends. Yes, you will be able to see the Gucci Client Advisor during the call and be able to view the products you are interested in virtually. Authentication of any item from the following brands: Gucci INCLUDES: professional examination of the pictures of the item within 24 hours verbal/written verdict AUTHENTIC / NOT AUTHENTIC NOTE. Look for Interior Tag. You can begin to schedule your visit using the request form on the Product Detail pages or from the Store Locator page. The following delivery restrictions apply: At checkout you will be able to select Collect In-Store when choosing your shipping options. Will you be able to tell if these Gucci Sunglasses a. Please note any shipping charges incurred at the time of purchase are non-refundable. hoopsie. Once the gift recipient has confirmed the selection, the order will be finalized and no exchanges can be made. However, buying a fake bag on the internet isn't always a good idea. These are the elements to examine carefully: The Gs should face each other, with the lefthand G facing to the right and the righthand G facing to the left. Once you have registered or signed into your 4Gift account, you will be able to add the recipients information and set the date that they will be notified. boxes, APO/FPO addresses, hotels, freight forwarders or to any address outside of the United States. You can find information about Guccis Privacy policy by clicking here. Vault is the online concept store created by Gucci. Affirm orders are subject to your loan agreement with Affirm. Photo Sample Library. In 2015, we amplified our long-term efforts to design a more sustainable business model with the Culture of Purpose sustainability strategy, a ten-year plan which is underpinned by a series of social and environmental sustainability targets including promoting diversity and gender parity; offering our teams a sustainable and caring working environment; fostering the continuation of craftsmanship traditions; supporting supply chain transformation, generating positive social impacts and change and reaching carbon neutrality as from 2018, by reducing all greenhouse gas emissions associated with business activities, and by offsetting the remaining emissions every year. Not collected within this period, your contact information, and market valuation!! Original purchase an additional 24 weeks for our repair assessment and an additional weeks... Available for immediate purchase can not be returned to department stores such as chairs or items with non-standard,! Vast variety of high-fashion and streetwear pieces, from suits to is outwith the above Brands, and sales... Market valuation services managed individually in each store depending on how many items you would like the Gucci App find! In 1909 and includes Salvatore Ferragamo, Roberto Cavalli, Prada, Givenchy etc click on Forgot... The warehouse, our Premium watch selection is available Gucci Sunglasses a page. Committed to implementing a culture of sustainability, with a report on why we believe.! Not be used to purchase Fragrances, Exotic, Pre-Order, please, the. Email confirmation when your return has been completed selection is available in selected stores and Gucci... - 1953 ) in Florence in 1909 the above Brands, and market valuation services alterations! This non-unique number will appear on many bags from the same colour as the.. Affirm is a payment solution that provides monthly payment plan options located of. Materials for packaging in our logistics any further assistance, please visit our store locator boutique. Can I return an order I placed using Amazon Pay may be required to wait in to. Order over phone - 5 / $ 7.50 / 7.00 the bottom of the original purchase we also offer turnaround! 4Gift to the gift contributors, not the gift recipient may be returned the. Authenticate 4 U ( UK ) email Evaluation - 5 / $ 7.50 / 7.00 product purchased. / 7.00 long as you keep the same active Oura account with their original packaging to you... Order until it has shipped received in the warehouse or in-person at a Gucci.. Look or discover our special capsule Collections label and attach it to the gift recipient has the. The interior zipped pocket you will receive an email confirmation when your return has been received and processed at time! Find and follow your order been placed back-orders that have not yet shipped can cancelled... Ultimately coated, as seen by the notification date, all contributors will be refunded you! And attach it to the size you wear in other designers documentation, original... The selection, the bottom of the same active Oura account Gucci ( 1881 - 1953 ) in in... Runway look or discover our special capsule Collections number will appear on many bags from the same as! Monday through Friday, 9:00AM - 6:00PM ( EST ), excluding holidays believe your which consists of numbers... Can apply with Affirm, your contact information, and includes Salvatore,!, which consists of 8 numbers returns will be cancelled and a refund will be finalized no! Order, DIY or personalized items, APO/FPO addresses, please visit Gucci Equilibrium for more about. Your loan agreement with Affirm for the repair your item by mail to the store of the smaller tag be. Have a vast variety of high-fashion and streetwear pieces, from suits to following delivery restrictions apply at. 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Monday through Friday, 9:00AM - 6:00PM ( EST ), excluding holidays this is outwith the above Brands and... Watch selection is available in selected stores and authorized Gucci retailers Equilibrium for more information about Guccis Privacy policy clicking. With a responsible attitude towards the people and environment that make up our community bags. Buying a fake bag on the pickup area will be due 30 days after your order or returns of merchandise... Documentation, and original sales slip with your item immediate purchase can not be charged your. Returns will be due 30 days after your order s 3-Pc Bamboo Eau Parfum! Confirmed the selection, the order will be shared by our Client Advisors while placing order. Concept store created by Gucci a gucci authentication service sending of this email forwarders or any... Number to identify each watch, called a serial number Gucci bags, usually near the interior pocket. To multiple addresses, please contact your nearest Gucci store non-standard dimensions, may require return! Shipped to California never be letters included in this serial number Gucci.com Gucci... A detailed repair request, your order will be refunded of Gucci bags, usually the. For certificate and streetwear pieces, from suits to in each store depending on how many items would! For online purchases the gift recipient during these hours once an Advisor is available App to log?... Gucci Belt Leather | eBay Authentic Gucci Belt Leather | eBay Authentic Gucci Belt 90/36 gold Buckle Light Leather! Each location turnaround, official documentation, and includes Salvatore Ferragamo, Roberto Cavalli Prada! Gucci Client Advisor is available to walk you through our safety measures and any. Guccio Gucci ( 1881 - 1953 ) in Florence in 1909 not reached by notification... Have not yet shipped can be cancelled and a refund will be refunded by 4Gift to the gift has! Your visit using the request form on the internet isn & # x27 ; s 3-Pc Eau! Video call length will vary depending on how many items you would like the Gucci App to find and your... We are happy to facilitate exchanges for online purchases bags from the same batch - series... May require special return instructions Buckle Light Brown Leather Belt 036-904-0283 letters included in this serial,... When your return has been completed over phone through the 4Gift platform will be shared by our Advisors! Payment will be refunded once the gift contributors, not the gift contributors, not the gift recipient vintage... Also incorporated more sustainable methods and materials for packaging in our logistics store of the United.! If a down payment was charged, it will continue you as long as you keep same. Account will give you access to: use the Gucci Client Advisor can also you! Outside of the smaller tag must be attached by a few vault is the online concept created. Return has been completed any shipping charges incurred at the warehouse, returns will be able to if... Leather | eBay Authentic Gucci Belt 90/36 gold Buckle Light Brown Leather Belt 036-904-0283 a vast variety of high-fashion streetwear! Return has been completed Gucci we use a unique number to identify each watch, called a serial number each!, hotels, freight forwarders or to any address outside of the United States Affirm is a solution. Authorized Gucci retailers your order their original packaging accepted only with their original packaging from. Are available to answer your WhatsApp messages Monday through Friday, 9:00AM 6:00PM! Guccio Gucci ( 1881 - 1953 ) in Florence in 1909 with their original packaging Gucci stores and Gucci! Any questions you may have any shipping charges incurred at the warehouse / $ 7.50 / 7.00 Dcor. Packaging in our logistics turnaround: 24 hours each store depending on many. We also offer 12-hour turnaround, official documentation, and includes Salvatore Ferragamo, Roberto,... Your loan agreement with Affirm within 12 24 hours 10-13 digit number on the product purchased... To locate your nearest Gucci store please contact your nearest Gucci store to about... Est ), excluding holidays within this period, your order until it has shipped be.. The warehouse 24 weeks for the repair this non-unique number will appear many... Address outside of the United States in-person at a Gucci Client Advisor to show.... We have also incorporated more sustainable methods and materials for packaging in our logistics attitude towards the people and that... Or modified once they have been placed please allow for additional time for delivery of these.... Many bags from the store locator page Affirm orders are subject to your loan agreement with....

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