How do employees rate the business outlook for Reeds Jewelers? Reeds has been a personal long standing favorite Jeweler in Charleston. The inclusions were also very apparent. The money saved can be used for the wedding of your dreams, or a honeymoon you will remember for a lifetime. He provided many quotes over the course of my (months long) decision, and made the ordering process painless. Are brick and mortar retail jewelers a thing of the past? Explore select styles from David Yurmans signature collections. One of the first things out of her mouth was a very bizarre joke referring to how Annie looked like she is good wife material and must be good in the kitchen. Customer service response to my questions and follow ups was on point, my questions and concerns were not disregarded. Reeds Jewelers has an overall rating of 39 out of 5 based on over 87 reviews left anonymously by employees. We are so delighted to hear you had such an amazing experience with us. The packaging of the products was great. 1ct round cut petite side-stone diamond ring in yellow gold from Blue Nile A wide range of 1 carat diamonds exist both in online markets and local, 2023 The Diamond Pro.+412-2501-7829Kernserstrasse 17 / Sarnen, Switzerland CH-6060. With a single view of the customer across its channels, it can now elevate personalization even further to drive not only sales, but long-term customer loyalty too.. The package was scheduled to be delivered on the 17th and was never delivered to my residence. PLEASE NOTE: REEDS Jewelers, Inc., headquartered in North Carolina, and its catalog and web site, REEDS.com, are not associated with any other jewelry chain using the name REEDS or REEDS Jewelers. We're glad we made your experience with REEDS a great one and hope to help you again soon.Thank you for being a valued customer,CherryREEDS Customer Care, Information provided by various external sources. That is up 42 percent from the third quarter 2015, when 282 jewelry businesses closed . We also use third-party cookies that help us analyze and understand how you use this website. NO ONE ever came out to ask if they could help me. We will make sure to send him extra thanks for the amazing service. Privacy Policy We hope to serve you again soon!Kind regards,LindyREEDS Customer Care. We can't wait to help you continue to grow your collection!Kind regards,LindyREEDS Customer Care, I was excited to get my ring covered under a lifetime protection plan. YOU TRULY ARE TREATED LIKE A VALUED CUSTOMER WHEN YOU CONTACT CUSTOMER SERVICE. The luxury jeweler and giftware retailer, founded in 1912, has . Keep in mind that it is far superior, not only to their lower quality offerings, but to their top option as well. I purchased some Pandora charms. The curriculum at REEDS University includes a course from the Gemological Institute of America (GIA); all associates are eligible to study and advance their understanding of gemstones. It was handled with the upmost care and concern. The company strives to make every customer feel like family with personalized service, close attention to detail, lasting quality, and timeless style. Go to REEDS.jobs to learn more about us! There is a clear emphasis on discount and budget jewelry, with very little focus on quality designs or a continued message of a family values. NEW YORK--(BUSINESS WIRE)--Leading family-run jeweler, REEDS, has enhanced customer-first omnichannel capabilities to improve shopper engagement and drive sales with a solution from dotdigital, the leading marketing automation and customer engagement platform. Discover all the key insights that make people want to work here. We're family owned and operated with the highest standards of quality merchandise, superior customer service, and industry ethics. According to PayScale, the median hourly wage for a Jewelry Sales Consultant is $11.42 per hour. Ordered 12 Pandora charms for my daughter for Christmas at the last minute. All Rights Reserved. Brilliance, LLC, 2020 Terms & Conditions. REEDS Jewelers is the largest family-owned retail jewelry chain in North America, selling diamonds, watches, and a large selection of fine jewelry. Affordability is an essential factor for consumers, especially those shopping on a budget. We cannot wait to assist you in growing your Pandora Collection! Check out what 12,794 people have written so far, and share your own experience. Youll find opportunities for employment, information about working for us, and how to apply. You also have the option to opt-out of these cookies. Bills son Alan Zimmer joined REEDS in 1981 and took charge of merchandising as Executive Vice President. Come see whats going on inside Reeds Jewelers including the company culture employee work-life benefits and business goals. Reeds stores are generally well put together, following a safe, slightly generic style of branding that is typical of chain jewelers. Here is a gorgeous 1.02ct J color, I1 clarity excellent cut diamond from James Allenfor $2,610. I wont even bother comparing something to Reeds lower quality products. What about seeing the actual jewelry? We hope you continue to choose REEDS as your trusted jeweler!Kind regards,LindyREEDS Customer Care, The bracelets I ordered for my children are amazing I will definitely will bye more from reeds thank you, Hello Maria,Thank you for the review! Annie and I managed to visit a Reeds location while we were travelling in North Carolina and Virginia. DEVASTATED AND EXPIRED FROM PANDORA YOU ARE A BLESSING TO HAVE GOTTEN THOSE CHARMS. Retail jewelry company founded in 1946 by Bill and Roberta Zimmer in Wilmington North Carolina. [10][11], In August 2015, REEDS collaborated with LG Electronics to design and introduce the first luxury Android smartwatch, the LG Watch Urbane Luxe. They have the largest exclusive loose diamond inventory online and fantastic prices. Overlooking these differences denies the buyer their right to find a beautiful diamond for a good price. Two push pins and 2 hrs out of my life that'll never get back l was able to free the knot. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. The late 1970s was a difficult time for the retail jewelry business as the price of gold tripled due to inflation. This diamond is head and shoulders above all of Reeds offerings, yet it is still cheaper. Leading jeweler, REEDS, has enhanced its omnichannel capabilities to improve shopper engagement and drive sales in partnership with dotdigital. It was a wonderful experience to have such quality merchandise and care. I will definitely be a repeat customer. They have a sweet corner spot by LL Bean which is the identifying place to park. Reeds carry a fairly broad selection of settings but again, they are overpriced for the quality. Diamond Engagement Ring Store Reviews Reeds Jewelers Reviews: Bad Value, Low Quality, Poor Service. These cookies will be stored in your browser only with your consent. Buying through any red colored link on our site may earn us commissions. From its beginnings in 1946 as a single store in Wilmington, North Carolina, REEDS has since become a true American success story as a full-service multichannel retailer with stores in thirteen states and a leading ecommerce website, REEDS.com. That was nice. REEDS Jewelers can be contacted at 910 353-7333. Hello Yolanda,Thank you for the review! Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. The experience to return a jewel was so safe and easy.Customer service answers right away your emails and makes transaction go faster.I will definitely buy from Reeds again. ReadDownload File Report Abuse. I already have actually:-), Thank you for the fantastic review, Jessica! Internet Explorer presents a security risk. We saw two one carat diamonds (one round, one princess) that were incredibly poor quality for $3,799. Reeds Jewelers, Inc. (the "Company" or the "Registrant") operates 99 specialty retail jewelry stores primarily in enclosed regional malls located principally in the Southeast and Midwest sections of the United States. We carry many fine brands online such as Pandora, Alex and Ani, Swarovski, and more. Top REEDS Jewelers Black Friday Deals From REEDS Jewelers $25 off orders over $100 + Free Shipping James Allen is the leader in online diamond sales. We use dedicated people and clever technology to safeguard our platform. The chain was clumped together in a ball comprised of knots on top of knots. The truth is, consumers are shopping for products much differently than they were twenty, ten, or even five years ago. My fiance and I love Reeds. Cheers,MattREEDS Customer Experience. I had to hunt my package down at a different post office. The customer experience and features offered at brick and mortar retail jewelers can be found online as well. Pier 1 Imports Reed Diffuser Hydrangea Violet Blossoms 2.3 oz. Explore heritage styles designed for racing, diving, space, and more. We're delighted to hear how much you love your order and that we could help you find such a great piece. Hello Janet,We are so sorry to hear this! REEDS provides a rigorous professional training program to all sales associates to instill detailed knowledge of gemological factors as well as standardized customer service practices. Do you agree with Reeds Jewelers's 4-star rating? Id recommend this job to anyone whom had the passion and drive to work with jewelrytime pieces. These certifications, which should be one of their biggest selling points, are often overlooked. Choosing an engagement ring is extremely personal and some people do like an illusion setting as it allows them to have a very large ring without going over budget. For instance, their strategy enabled them to build personalized post-purchase aftercare into their engagement plan with educational campaigns on how to care for, clean, and maintain jewelry. Since then, REEDS has become a true American success story as a full-service, multi-channel retailer with stores in thirteen states and a leading e-commerce website, REEDS.com. REEDS Jewelers is an Equal Opportunity Employer. On 10-27-21 I was sent an email saying there was a. Amazon.com Eight new independent visions of terror await genre fans with the fourth go-round of the annual After Dark Horrorfest series. The online market was not invented recently, so why are brick and mortar jewelers closing all over the U.S. at these rates only over the past couple of years? I will not be purchasing again. Why go through the trouble if you can get the same quality products with the same customer support online? 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