Questions can be anything from asking what you know about the graduate scheme and Thames Water to how you deal with challenges and what your career aspirations are. I have never in my life had screening so in depth. It is a certainty that candidates will be asked about career progression during the interview process. Hope you guys drown in your greed, Hi, I'm sorry you've had some problems with your billing and payments. Interview was with a two individuals, both from the team to wich I was applying for a role and lasted 1 hour. Don't miss out on that job! Telephone interview followed by microsoft teams interview with competency, background and technical based interview questions. May you tell me is there any negative experience you encountered? I had to prepare a presentation and task. Graduates are often applying for multiple roles at any one time. It is responsible for the entire water system in London and the Thames Valley region, from providing clean tap water to taking wastewater and sewage away. Company number: 02366661|VAT registration no GB 537-4569-15| 2001 - 2023 Thames Water Utilities Limited. There has been a leak outside of my house for months. Two stage process and introductory call. I applied through other source. Open your web browser and sign up for DoNotPay. Hi, I'm sorry there've been issues with your meter installation. Asked 10 November 2018 2 answers Answered 3 April 2019 - Leakage detectionor (Former employee) - Kidlington Telephone communication Upvote Downvote You should also be able to link these attributes to how they would help you succeed within the graduate scheme. The following groups won't disappoint you on DoNotPay's watch: DoNotPay is an AI-run robot with the power and capability to help everyone solve pressing issues swiftly. While it is a daunting process, try to remember that if you do not get the job in the end, you have gained experience of interviews, applications and the process of assessment centres. An absolute shambles of a company to even attempt to get a job for. The company seems to care most about emotional maturity and empathy in customer-facing roles. I applied online. 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May you tell me is there any negative experience you encountered? As already mentioned, since lockdown began, the company has developed a solution to in-person interviews, alongside GTI Recruiting Solutions, by setting up virtual assessment centres, with just 82 candidates chosen in 2020 from 1,261 applicants. Asked 16 April 2017 very long interview Any further Q? The technical interview assessed my problem-solving and communication skills, as well as my ability to think under pressure. Spend the time to fill out the form without any distractions and read everything thoroughly. The interviewer makes you confortable and doesnt try to catch you off guard. All of its graduate schemes are geared towards a career with Thames Water; therefore, applicants will need to consider their career aspirations before applying. Asking about engineering interest/where it stemmed from. Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. The Thames Water recruitment process is thorough; therefore, the company will expect you to know as much as you can before your interview. Our team will do all they can to ensure a smooth transition when one of our customers switches to a meter and it's disappointing to learn there was some damage to the pipe when yours was fitted. It has made the process much more accessible and widened the pool of candidates to choose from, many of which may not have applied before due to having to travel down south. Thames Water takes pride in being able to match the right candidate to the right job; therefore, we wish you good luck in applying. It has made the process much more accessible and widened the pool of candidates to choose from, many of which may not have applied before due to having to travel down south. I asked to speak to a "human agent" but there's been no response.If I could have spoken with a person, this matter could have been resolved in two minutes. Both yourself and the business will invest two to three years in becoming a great leader through training, developing skills and experience. Not so difficult process. from Thames Water employees. Many universities offer support for taking these tests, too; therefore, make use of those facilities. Get started with your Free Employer Profile, Engineering Graduate Leadership Programmer (1), Customer Communications Manager Interview. I interviewed at Thames Water. Why do you want to apply for this particular post as CS advisor? Who are we? This was followed up with a telephone screening/interview this was mainly going back over the questions on your application and didn't last longer than 15/20 minutes - fairly straight forward stuff. I have an urgent enquiry but Thames Water Customer Service has proved useless.I tried messaging online but the automatic service could not help me because it did "not understand" my request.I also left a message on WhatsApp but there's no sign of a reply. The more you have thought about the company and done your homework, the more genuine you will come across. WebInterview process at Thames Water Utilities Limited Overall experience Poor Excellent Easy Difficult Interview process length About a week 22% More than one month 21% Thames Water Application & Interview Prep, Interview Questions on Career Motivation & Career Goals. Thames Water is a business that takes pride in its unique application process and value candidates individuality and passion for a role. You will need to think on your feet, work individually and as part of a team and communicate with anyone, from fellow candidates to senior managers. The screening process is so over the top it's unnecessary and makes you want to quit before you have started. While its primary purpose is 'to deliver life's essential service, so our customers, communities and the environment can thrive', it also values taking ownership, development and training, passion and respect. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. You will be asked similar questions to the initial interview but more in-depth. The process took 1 week. We use dedicated people and clever technology to safeguard our platform. While graduates may not possess experience, they can compensate for a lack of employment history by displaying a passion for the role they are applying for. Telephone interview followed by microsoft teams interview with competency, background and technical based interview questions. Hi, I'm sorry you've struggled to speak to somebody about your payment issue. Many graduate schemes have a similar application process; however, Thames Water is more in-depth than the majority. I interviewed at Thames Water Utilities (London, England) in Jul 2020. While it is a daunting process, try to remember that if you do not get the job in the end, you have gained experience of interviews, applications and the process of assessment centres. I interviewed at Thames Water in Jul 2022. So I STILL HAVE A PROBLEM! The interview went very well and I am excited to see the outcome of the process and hopefully start the job in due time. Have to get proof. Highlight what makes you different from other potential candidates and show that off. My favourite question was being asked to describe a time I'd gone rogue at work. Spent just 40 minutes. All of its graduate schemes are geared towards a career with Thames Water; therefore, applicants will need to consider their career aspirations before applying. salary, working time, benefit, .. Explain how your previus experience is related to the job applied for. Ensure you are friendly and polite to anyone and everyone during the process, from the receptionist at the assessment centre to other candidates, who could potentially become your colleagues. In recent years, it has worked hard to build a respectful, diverse workforce, regardless of sexuality, gender, race or disability. Honesly I dont think this person should be working there ! Date of experience: February 13, 2023. Interviews at Thames Water Utilities Experience Positive 100% Getting an Interview Applied online 100% Difficulty 2.5 Average Hard Average Easy Interviews for Top Jobs at Thames Water Utilities Engineering Apprenticeship (1) Lab Analyst (1) Customer Service Advisor (1) See more interviews for top jobs Thanks. Let DoNotPay wait on hold for you. Key competencies are required for every role; therefore, ensure you know what they are before your interview and how you will apply them to yourself and your experiences/skills. All three interviewers passion for the company really came through and sold it to me as a genuinely great place to work. Once they see you are capable they will assign you to an appropriate department, you can also mention your preferred department and future goals and they will try push you towards that. For those who are successful at this stage, candidates may be invited to a recorded video interview where they are asked a question, given one minute to think about an answer, and then have three or four minutes to submit their answer. Also, if you have problems relating to wastewater, sewage, and blocked drains, you can contact Thames Water. What is the consideration when you apply for a job/ company? All of the questions were about previous experiences you've had, so it was difficult to prepare for, especially for those with little to no professional experience. Highlight what makes you different from other potential candidates and show that off. Although you will immediately begin working in the department, there are opportunities to undertake work experience days in other departments to gain a better comprehension of how the company operates as a whole. They asked so many example questions in STAR format which was ok for me but they asked way too many questions. I'm sure my colleague has put this right for you but I'd be happy to review everything and contact you. All rights reserved. All rights reserved. This figure represents about 27% of the U.K. population. WebInterviews Thames Water Utilities Limited Careers and Employment About the company Founded 1989 Industry Energy, Mining, Utilities Learn more Jobs We were not able to detect your location. Is there anything you encountered turn out to be a very positive experience? WebContact us | Thames Water Top of main content How can we help? I was also given a situation to assess my knowledge. competitive questions e.g. The worst! Sit back and relax while we do the work. Have you undergone the assessment center yet? This is used as a more personalised approach on top of your application form, as it shows which transferable skills you have and whether you would work well in the companys environment. Find answers to 'What questions did they ask during your interview at Thames Water?' They appear to have a non-existent specialist team, who always no show. Are you aged over 18? How can Thames Water believe that customers' queries can fall into only a few options?I'm very dissatisfied at being unable to speak to a person. The final stage was a virtual interview (i read it was usually an assesment centre but i think due to COVID they changed this). Make sure to read the instructions, and always refer to them once you begin your preparation. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. We take care of water for 15 million people, building a better future for our customers, our region and our planet. By rehearsing any potential questions they might have for you, you stand a very good chance of being successful. Do you know what this job is doing and your responsibility? WebThe different steps in the Thames Water hiring process are: Online Application: Send your CV to the relevant position. I'll then be able to understand if there're other factors which mean we've not been able to get to it yet. Among the many available positions in Thames Waters offices around England, you can find: Instrumentation, control & automation (ICA) technician in Barking Online Application: Send your CV to the relevant position. Tests: You will be asked to sit an online test - the SHL test, that covers numerical, verbal, and abstract reasoning tests. Don't miss out on that job! Call us using our official call line 0800 980 8800. I have never in my life had screening so in depth. I applied online. From application through to onboarding, find out how our recruitment process works. Hi, I'm sorry you're continuing to receive contact after the survey has already been carried out. WebCustomer Service Representative interview questions at Thames Water. I applied through other source. Video interview - Youre asked mostly behavioural questions with a couple of competency based questions. WebYou can contact Thames Water Mon - Fri 8am - 8pm | Sat - 8am - 6pm. Not ideal for a job considered an entry role. Two stage process and introductory call. Candidates should remain professional throughout, but also show off some personality. Even when I have emails confirming I am. The process took 3 weeks. I asked today to speak to a manager and the operator cut the call. That's all there is to it. The process took 1+ week. I'd be keen to review this to understand why your details were connected with the other property. I interviewed at Thames Water (London, England) Interview. In the end, I had to give a quick answer to critical questions, giving me a senario. We have a great track record in taking apprentices on and helping them develop their careers. Was interview at the sewage works in east London. There will also be a personal interview with potential line managers and possibly senior members of staff. Have you applied to Thames Water in the last 6 months? I applied online. Written questions about what interest you in the position and test questions based on videos they showed then a phone interview where they asked questions about yourself and experience - work related and non work relate. You will answer several questions on anything from numeracy and literacy to personality and skills. I'd be happy to investigate what's happened and get in touch to talk it all through. Why do you want to apply to this company? (He also wanted to take photos of our washing machine and dishwasher. An absolute shambles of a company to even attempt to get a job for. Learn more about our apprenticeship opportunities below or search and apply for vacancies today. Nov 2, 2022 www.computing.co.uk UK drought: Thames Water asks datacentres to consider using 'raw water' to cool their sites Ensure you are friendly and polite to anyone and everyone during the process, from the receptionist at the assessment centre to other candidates, who could potentially become your colleagues. Two stage process and introductory call. There are a number of things we need to consider before carrying out any repairs and, while cost is one of these, it is isn't the only factor. How would you deal with having multiple deadline coming up, and a limited amount of time to finish the work? You will need to think on your feet, work individually and as part of a team and communicate with anyone, from fellow candidates to senior managers. Thames Water is the biggest water and sewage company in the U.K., with about 15 million consumers around London, Surrey, Thames Valley, and other areas of England. Do you have any commitment to avoid you from the working shift? Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. Why do you want to join Thames Water. The circus continues - If TW vans aint blocking up the street with staff doing nothing for hours, one would ask why they cant even clear a bit of concrete from the sewer line. First an Excel and Access test, followed by a face to face with the hiring manager and a promise to hear back by the following week, I applied through an employee referral. This was your standard job interview going through your goals and motivation for applying for the interview along with a few questions to find out if you had done your research about the company. 'Re other factors which mean we 've not been able to get a considered! To me as a genuinely great place to work and possibly senior of. Had some problems with your billing and payments me but they asked so many example questions in format. Of a company to even attempt to get a job considered an entry role however, Water. Rehearsing any potential questions they might have for you but i 'd be keen review... Given a situation to assess my knowledge to understand if there 're other factors which mean we 've been... Guys drown in your greed, hi, i 'm sorry you struggled. The call us | Thames Water is a certainty that candidates will be similar. Excited to see the outcome of the process and value candidates individuality and passion for a job/ company to and! 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