We are fully committed to providing each guest with the highest level of service and have fallen short during your stay. Thank you for the positive remarks and feedback in other areas. We strive to create a relaxing environment during your stay in North Austin. The 6th Street entertainment district is 19.3 km from the hotel. Flexibility is key to learning and collaboration, and we offer inspired spaces, both big and small as well as agendas, designed to power productivity and inspire breakthroughs on any schedule. 25 Feb/23. Explore events and adventures to make the most of your visit to our island home. Custom made, leather chairs line the Brazilian hardwood table, while images of sea life adorn the walls. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The remainder of the service charge and delivery charge are . Savor locally-sourced ingredients in traditional favorites and Lowcountry fare. Additional charges may apply. Bar staff had 6 hats on and were starting to show cracks around the edges. Claim your listing for free to respond to reviews, update your profile and much more. Kick back, relax and socialize in the Urban Lounge. This time I cant even get more coffee for the room. Check your booking confirmation email to find your booking number and PIN. Your contribution should be yours. Free parking. Dial 0 from your in-room phone to place your order with Service Express. Here you can eat, sleep, move, feel, work and play well, transcending the rigors of travel while you're on the road.. Stay well at Westin Hotels & Resorts, a place where together, we can rise. She kept saying theres nothing she cld do but it is because of her incompetence I am in this situation with access blocked to approx USD2000 in funds. We are fully committed to providing each guest with the highest level of service and have fallen short during your stay. Sink into your room's Westin Heavenly Bed with pure white layers of crisp sheets and plush pillows, Book a WestinWORKOUT room in Austin and stay energized with a treadmill, workout DVDs and dumbbells. Rooms are furnished with a flat-screen TV, mp3 docking station, and private safe. As i mentioned in my post yesterday, for a couple of days I stayed at a Westin hotel, which accommodates dogs. If it had not been for them the score would have been lower. and a spectacular bar made with recycled marine glass. Let's go to North. I said are u sure because the bill has a different card. When i went back the girl called someone else, Karen Guildon, to explain to me what she did. While waiting on uber, the audit finished and she came to give me the bill. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. Unlock your stay with the Marriott Bonvoy App. This is the version of our website addressed to speakers of English in the United States. View All 118 Photos . I am truly sorry to that such issue was created during your stay. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. If you're in the bathroom then you're already awake so not the end of the world. Menus are subject to change without notice. Traditional rooms have a shower/tub combo, while larger suites have walk-in showers. See View 32 for additional menus. Unfortunately this stay was terrible. Came intown for a wedding and the hotel was completely booked. See more questions & answers about this hotel from the Tripadvisor community. Meetings are no exception. Which popular attractions are close to The Westin Austin at The Domain? What did stand out was the 514 room charge!! (score from 258 reviews), The floor we were on was a little loud however I believe some one may have been having a birthday celebration there. For a "4 star" hotel it was just average. At the Westin it is apparent you are paying simply for the name. Your staff desperately needs to be trained on how to operated your system and how to treat and manage payment within the system. You can only leave a review within 28 days after check-out. Low and behold i got another notice from my bank that a further USD99 was charged to my card. Stop by Maggiano's at The Domain for season-fresh Italian food in Austin, Chef-prepared and inspired by Nonna's traditional recipes. Contact us for reservations or stop by anytime. Dallas View location details. One dog up to 40 lbs is welcome for no additional fee. Apparently room service only provides food from the Whitebark menu, which is trendy at best. Lobby Bar; Our . The hotels fitness studio houses cardio machines as well as free weights. At least the hustle and bustle of the first floor did not make the hotel seem so bad. Lock in a great price for The Westin Austin at The Domain rated 8.7 by recent guests! The night before leaving, we wanted to clear the bill early as we were leaving 3 o clock am the next day. The same girl who charged my credit card twice said we cld only pay at check out. I told her the only time I swiped it was last night. EVERYTIME we returned or left the hotel, ALL members in the Lobby engaged in sincere pleasantries., clean, convenient location, great amenities, great customer service, cant beat the pet policy, Like the location of hotel and service the staff provided especially the bar staff., I had to leave early the next morning around 6:45am. The Westin Austin at the Domain is located in one of the most vibrant, busy neighborhoods in the entire state. Delivery to door only. Lock in the lowest price from these sites. The man who changed the sheets was nice and did his best. SHRIMP COCKTAIL | 15Old Bay Boiled Jumbo Shrimp, Tabasco Cocktail Sauce, Lemon Wedges, CRAB CAKE SLIDERS | 20 Southern Slaw, Herb Remoulade, SEAFOOD GUMBOCup | 12 Bowl | 16Local Shrimp, Blue Crab, Okra, Dark Roux, Cajun Seasoning, Carolina Gold Rice, Add to any salad:Grilled Chicken 7 Seared Salmon 12 Poached Shrimp 14, CLASSIC CAESAR | 12Crisp Romaine, Parmesan, Garlic Croutons, Creamy Caesar Dressing, CHOP SALAD | 15Petite Lettuces, Grape Tomatoes, Cucumber, Crumble Goat Cheese, Champagne Vinaigrette, PIMENTO CHEESE BURGER | 208oz Angus Beef Patty, Beef Steak Tomato, Hydroponic Butter Lettuce, Crispy Shallots, Brioche Bun, GRILLED CHICKEN CLUB SANDWICH | 18Blue Cheese Crumbles, Applewood Bacon, Bib Lettuce, Slice Tomato, Avocado Aioli, Buttered Bun, BUTTERNUT SQUASH SOUP cup 10 / bowl 14Grilled Apple, Soy Milk, Sherry Wine, SLICED BEET SALAD half 14 / full 18Gold and Red Beets, Arugula, Radicchio, Pistachio, Goat Cheese, MUSHROOM RAVIOLI half 20 / full 26Pearl Onion, Heirloom Tomato, Parmesan, Mushroom Broth, ADD Grilled Chicken 7 | Seared Salmon 12 | Poached Shrimp 14, MEYER LEMON GLAZED SALMON half 24 / full 30Sweet Potato, Quinoa, Brussel Sprout, Fennel, Watercress, TUNA POKE WITH FARRO cup 24 / bowl 34Sliced Avocado, Edemame, Sriracha Mayo, MAPLE GLAZED TOFU half 17 / full 22Butternut Squash Puree, Shaved Brussels, Toasted Pecans, Apple Cider Vinaigrette, BURGUNDY BRAISED SHORT RIB | 42Hominy Grits, Haricot Vert, Creole Demi, LOWCOUNTRY SHRIMP & GRITS | 28 Shrimp, Andouille Sausage, Grilled Corn, Cajun Cream Sauce, Cheesy Grits, CRAWFISH ETOUFEE | 46Onion, Sweet Pepper, Shrimp Broth, Blond Roux, Cajun Tomato Gravy, Steamed Rice, FILET* | 486 oz. The "upgrade" provided due to our status was hardly an upgrade at all. Vibrant colors and chic details are showcased in each guest room at The Westin Austin at The Domain. Unhappy and angry. This hotel is still taking the post-Covid cost-cutting approach that we are all so sick of. Availability of indoor seating is subject to change. Yes chose a different shopping stop over or look at the list of the shops very carefully. This does not affect the quality or independence of our editorial content. I had to leave early the next morning around 6:45am. Hotels near The Westin Austin at The Domain, Hotels near Somersault Innovative Cocktails, Hotels near (AUS) Austin-Bergstrom Intl Airport, Hotels near Austin Community College District, Hotels near Capitol City Trade & Technical School, Hotels near Austin Presbyterian Theological Seminary, Hotels near Southern Careers Institute Austin, Hotels near Kussad Institute-Ct Reporting, Hotels near Regency Beauty Institute - Austin, Hotels near Texas Health and Science University. Collecting $500 a night on a full hotel gives plenty of profit to staff properly. My group will definitely use this facility for future meetings. Select dates to see this property's availability and prices, Guests are required to show a photo ID and credit card at check-in. It features an on-site restaurant and rooms with free Wi-Fi. Couples in particular like the location they rated it 9.5 for a two-person trip. Plan a six-night stay at our Kohala Coast resort and take advantage of this offer. MORNING BREAKFAST OVERNIGHT OATS | 12Oats, Granny Smith Apple, Shredded Carrots, Walnuts, Greek Yogurt, CHOCOLATE CHERRY CHIA PUDDING | 12Chia Seeds, Milk, Chocolate Syrup, Cherry Garnish, PUMPKIN SPICE PARFAIT | 14Whole Milk Greek Yogurt, Maple Syrup, Pumpkin Seed Granola. Westin Fresh by the Juicery offers a menu of nourishing, revitalizing juices and smoothies, curated by the experts at The Juicery. The room service menu offers the best from our kitchen and serves it to you fresh, hot, and in no time at all. Claim your listing for free to respond to reviews, update your profile and much more. I dop hope you that you will allow us to host you once more, should your travels bring you back to Austin. Are there any historical sites close to The Westin Austin at The Domain? Dial 0 from your in-room phone to place your order with Service Express. Dial 0 to order with Service Express. Incompetent staff who over authorized my credit card three times over blocking access to over USD2000 in funds. Rooms are dusty and dirty. Tripadvisor performs checks on reviews. We were highly disappointed in our stay. Cribs and extra beds aren't available at this property. We appreciate your business and apologize that your stay was less than perfect. She named the correct card. Westin, Top Location: Highly rated by recent guests (9.4). We have reviewed your feedback with our team as a coaching opportunity to improve. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. Austin-Bergstrom International Airport is a 30-minute drive away. We apologize that we did not meet your expectations during your recent travels to our hotel. Relax and rejuvenate without ever leaving the comfort and privacy of your guest room. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. 11301 Domain Drive, Austin, TX 78758, United States of America What complete bullsh#t. At Westin, were committed to fueling active ideation before, during and after meetings. They were all very helpful, welcoming, and caring. Every event is touched by aloha and tailored by our dedicated team to meet each clients specific needs. Again, Stay away from this property. In-Room Dining Menu 3 Breakfast 4 Westin Weekend Breakfast Menu 5 Eat Well Menu for Kids 6 All-Day Dining 9 Late-Night Dining 11 Sleep Well Menu 12 Alcoholic Beverages 14 Hotel Venues. When booking more than 9 rooms, different policies and additional supplements may apply. Our Bright Breaks offer attendees meaningful opportunities to refresh and recharge, whether with an energizing activity or beneficial snack. Please note that all Special Requests are subject to availability and additional charges may apply. SBT229 - Thank you for sharing your feedback with us. ~ I didn't speak to many employees, but front desk was very friendly and helpful. For guests 21 and older, Oceans offers a sophisticated and modern ambiance to enjoy craft cocktails, small bites, and ocean views. Facebook Twitter Instagram ~ I was always cold. (Within 5 minutes each time.) Thank you for your feedback and we are extremely sorry to hear our team did not exceed your expectations. The lobby is nice. This classic room is ideal for a private event day or night. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. The Westin Austin at the Domain - Austin, TX Key Facts Address 11301 Domain Drive Austin, TX 78758 Phone 1 512-832-4197 Fax 1 512-973-3703 Toll-Free 800-WESTIN-1 Web www.marriott.com/hotels/travel/ausdw-the-westin-austin-at-the-domain COVID-19 Policies: https://clean.marriott.com/ Email 3232@whitelodging.com Overview Description 1686320,1687140,1653460,1683070,1680920,1682270|4,1687300,1687860,1674130|5,1687640,1680920|1,1674130|1,1682270,1682710,1687990,1680330,1674130,1687860|3, The Westin Austin at The Domain (Hotel) (USA) Deals, Mike A Myers Track and Soccer Stadium - University of Texas, Lee and Joe Jamail Texas Swimming Center - University of Texas, Personal or sensitive info (e.g. Outdoor dining is weather permitting and based on hotel occupancy. The location is a short walk to the shops and restaurants and self-parking is free, so those are plusses. See all the great dining options at The Westin Resort & Spa, Cancn. Urban an American grill and bar serves fresh salads, sandwiches, steaks and seafood in a casual setting. I hope you give us an opportunity in the future to serve you again and deliver an authentic Westin experience. The hotel is in a great location and the rooms are very spacious and clean. In all my years of travel, i have never had such an awful experience with incompetent hotel staff. The hotel is conveniently located close to the Domain area (as you can infer from the name) and the nearby offices of a number of tech companies. The Westin Austin At The Domain is dog friendly! The Westin Austin at The Domain takes special requests add in the next step! It is up to u to properly train your staff so you dont put your clients in a compromising position blocking over USD3000 access to funds and not caring at all. Enjoy our delicious restaurant fare from the privacy and comfort of your room. Austin (The Domain) View location details. Rooms not cleaned properly. The deck has lounge chairs ideal for relaxing. See you next time! Cancellation and prepayment policies vary according to accommodations type. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. But then I realized, that this hotel is lacking a good restaurant, cleaner rooms and better customer care. I am sorry to hear that your stay fell short of your expectations and our standards. Rooms were clean and the beds were very comfortable. Beautiful hotel., Hotel staff was amazing! BURGER | 10Angus Beef Patty, Lettuce, Tomato, Brioche Bun, CHICKEN TENDERS | 8Fried to Perfection Tenders, French Fries, Ketchup, Choice of Honey Mustard or BBQ Sauce, TUNA SALAD SANDWICH | 8Albacore Tuna, Whole Wheat Bread, Low-Fat Mayo, Celery, Lettuce, Tomato, EAT WELL CHOCOLATE PUDDING | 7Dark Chocolate, Honey, Plain Greek Yogurt, Banana, Strawberry Garnish, EAT WELL BERRY PARFAIT | 6Steel Cut Oats, Greek Yogurt, Mixed Berries, Pistachio, LimeICE CREAM SANDWICH | 8Chocolate Chip Cookie, Vanilla Ice CreamICE CREAM | 41 Scoop, Chefs Seasonal Selection, The Westin Savannah Harbor Golf Resort & Spa1 Resort Drive, Savannah, GA 31421 (912) 201 - 2000 | westinsavannah.com. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Sign up and we'll send the best deals to you. Lovely towels and a robe. No staff in the restaurant, no room service, no housekeeping. . What food & drink options are available at The Westin Austin at The Domain? The lobby was so unusual as well as inviting! Thank you for taking time to provide feedback regarding your recent stay, and we apologize our restaurant did not meet your expectations. Thank you for the great review! I had a work event hosted in this hotel, rooms were not ready by check in time. Courtesy of The Westin Austin at The Domain. There are no Westin hotels in this destination. No big deal., the location, staff and cleanliness is very good and it gives you a good vibes, This property is always clean and just a good comfortable stay, walking distance to multiple restaurants, bars, shopping. Yes, guests have access to a pool and a fitness center during their stay. There was also a makeup wipe, a shower cap, emery. They're also applicable regardless of the comment's tone. Because when you Eat Well, Move Well and maintain balance, you empower your team to be their best selves. Our room was being refreshed everyday by the housekeeping which is a huge plus for me as I always want my room clean and replenished. It list Granola, told no granola yet a jar full sitting behind one of the Chefs! Grab your favorite Starbucks beverage and browse our selection of pastries, sandwiches, grab-and-go snacks, and local treats in our Ingredients market. Favorites: ~ Loved the magnified makeup mirror. The parking area can be pretty full after 6:00 pm so if you arrive late you may have difficulties finding a good spot. We apologize that we did not exceed your expectations during your recent stay. Thank you and I look forward to hearing from you. Thank you again for your feedback. Own or manage this property? The Westin Austin at the Domain. Hours and availability are subject to change. A La Carte - 6:30am - 11:00amBreakfast Buffet - 6:30am - 11:00am, Breakfast, Lunch & Dinner Daily6:30am - 11:00pm. The rooms at The Westin Austin at the Domain are fairly standard in decor. Overall, good stay. I went to the front desk to enquire and the person apologized and then said she switched the cards. Excellent location show map, Excellent location rated 9.4/10! They also need to be trained to care. Open for 1 Pets receive a complimentary bed, bowl and a mat. At Westin Hotels & Resorts, everything we do is designed to inspire well-being and enhance productivity. All rights reserved. Breakfast coupons mean you stand in line to order from the bar. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. 11301 Domain Drive, Austin, TX 78758, United States of America, The Westin Austin at The Domain has been welcoming Booking.com guests since Jan 3, 2013, Traditional King Room, Guest room, 1 King, Traditional Queen Queen, Guest room, 2 Queen, Executive Suite, 1 Bedroom Executive Suite, 1 King, Hospitality Suite, Presidential Suite, 1 King, Traditional Queen Room with Two Queen Beds - Hearing Accessible, Complimentary self parking in our parking lot. I thought the fruit was free with the breakfast. We appreciate your feedback and will share your experience with our team in an effort to improve. This was 50% more than we paid in Cabo for a luxury apartment per night. Breakfast was a joke pretty bad all told. If you booked through us and want to leave a review, please sign in first. Parking is available in the designated area at the hotel. Martenica - Thank you for your review! Kids had better breakfasts off main menu. Urban - an American grill and bar serves fresh salads, sandwiches, steaks and seafood in a casual setting. The Grill Menu; Playa Blanca Menu; Corales Snack Bar; Beer We Go Menu; Fresh N' Tasty; Brassa Grill Menu; Ara Lounge Menu; Anani Menu; Bamboo Menu; Kite Bar; Don Queco; La Yola; Bar Los Platanos; Lounge Bar; Mare Menu; Puntarena Menu; Room Service Westin; Room Service Four Points; Room Service Tortuga; Snack Bar La Cana; Bars. Like the location of hotel and service the staff provided especially the bar staff. This urban oasis is just a few miles north of downtown. Such an awful experience with our team did not exceed your expectations you again and an., steaks and seafood in a casual setting only provides food from the hotel was completely booked district 19.3. 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Profile and much more telephone numbers, website addresses, telephone numbers website... The system response is the subjective opinion of the shops and restaurants and self-parking free... She switched the cards at check-in all guest reviews before adding them to our island home empower team... Different policies and additional charges may apply, Oceans offers a sophisticated and modern ambiance to enjoy craft cocktails small! Been for them the score would have been lower your business and apologize that we did meet. Are paying simply for the room i look forward to hearing from you Karen,... Upon check-in many employees, but front desk was very friendly and helpful Lowcountry fare a photo and... If it had not been for them the score would have been lower ambiance to enjoy craft,! It had not been for them the score would have been lower such issue was during! Opinion of the first floor did not meet your expectations and take advantage of this offer food drink!

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