Now that I am reading about what others have gone through I am beyond angry that sears allowed any of them to be sold and are still selling them. Did my time to file a claim expire? I never perchase anything else from Sears or Kenmore/LG. Fix Unfreeze and unclog the waterline and evaporator coil b) Clogged Water Filter Compressor out in my unit. They said 7 out of 10 refrigerators calls are the Lg linear compressors that are faulty. Purchased Kenmore elite in 2017 and compressor failed in 2021. We have been living out of a cooler for more than two weeks. Sad that foreign made products are made so inferior. They ultimately said there is no technician in my area that is available. I purchased the whole Elite Series of Kenmore appliances in 2014 along with the extended warranties and in December 2018 while cooking Christmas Dinners my oven went completely out so far I have had to fix the stove myself because sears informed me they had no longer anyone in my area to repair it and everyone wants to charge an arm and a leg so I followed a u tube video and narrowed it down to the electronic board and fix it for a little over $500 and now in May 2019 my refrigerator all of a sudden quit working overnight. I even tried to get the part myself. That we should purchase a new refrigerator. I will never buy another LG product or recommend it to anyone. Plugger Refrig in thinking it would start working. . Refrigerator stopped cooling on August 28, 2020 while still under warranty. I called the automated system to schedule a technician to come to our home. I had to purchase a 4.4 cubic ft refrigerator to put drinks in and what nots thats another $150.00 Yet LG blames A&E and A&E blames LG and here I sit with NO refrigerator since May 23rd. November 2012 I purchased a Kenmore Elite French door refrigerator model 795.71053.014. We now found out from the repair person from Sears that it is the compressor and condenser which he told me was a problem directly from the factory. Bought a Kenmore Elite Refrigerator 795-74033.411 approx. I purchased an Elite Refrigerator made by LG November, 2017 and it stopped working September 23, 2019. I saw Theresa recall on some of the LG and Kenmore refrigerator but it should be all with linear compressors. After several attempts I finally got in touch with Sears Home Repair. First a recall, then the ice maker, now it produces no cold air at all. The equivalent new refrigerator costs $3,300. This is around 2 years and 1 month. We purchased the extended warranty through Sears. stop producing cold. He suggested we buy a "back-up" fridge to keep in garage for cases like this, as refrigerators are not made like they used to be. The compressor is not running. Remedy: Consumers should contact Transform for Kenmore brand products or LG to arrange for a free-home repair. The. Compressor should not quit working after 5 years. The Refrigerator started working again some time later, but has now failed again. He said that the "Energy Efficient" appliances aren't worth anything, they break down in 3 yrs and there is no-one to repair them and the cost is so expensive, it is the same as purchasing a new appliance. Who knew you should research lawsuits before purchasing a refrigerator!!! On the given day and time, the technician was late to the appointment, he did not call or text. Sears sold me a faulty refrigerator and they will not stand by their products and replace when they are faulty. One LG rep was as rude as rude could be. Fast forward to January 28, when the parts arrived, the technician installed the new compressor. I had to keep calling Sears to confirm the appointment because this indeed was an emergency being with our fairly new refrigerator. I cannot afford that. I have bought Sears appliances ever since we got married. Oder coming from my refrigerator. Paid $89 for service charge. I thought this refrigerator should last at least 10 years but we got less than 4 years service from it. Purchased a Kenmore Model # 72595 in 2018. The Sears techs come out, don't know the issue, and replace almost every part, the part being an "unoriginal" fails again, and again, and they keep charging labor and parts, and coming and repairing the same part. 36mo to pay off. The repairman said they keep these replacement compressors in stock because so many LG compressors have failed. I will not ever purchase another Kenmore product. I would have bought the extended warranty for 5 years had I ever worried that a compressor would fail in less than 10 years because the machine had a linear conpressor versus a reciprocating compressor that is standard with GE machines. , then another compressor, then evaporator parts Twice the technician installed the parts and the fridge still doesn't work! We bought a Kenmore Elite LG refrigerator. Sears is offering a $100 gift card as an incentive to all customers who own one of the Kenmore Trio recalled refrigerators. I purchased a Kenmore Elite, Bottom-Freezer Refrigerator August 2015 less than 5 years ago about two weeks ago my freezer stop working. I hope you all lose your shirts when the consumers get done with you. Every manufacture are the same but how they handle the issues or stand by their products determine customer loyalty. Let me know if a lawsuit if being filed. Additionally, your owner's manual, purchase receipt, invoice for in-home delivery of your LG Refrigerator, service tickets, repair documents, or communications with LG may also list your model number. Terrible service and cost from Sears. Ive lost food and now I do not have a refrigerator due to the financial burden this has put on me. That is UNACCEPTABLE! I have been on the phone with Sears several times the past few days complaining about my refrigerator not working. I have a house full of lg appliances and have had problems with all of them resulting in repair or replacement. American Home Shield will not cover either because should be under warranty. Most sears parts places have closed down, I purchased my LG Refrigerator late December 2017 it was pu you in service 1/1/2017 Model No. Replaced the main board hours ago and the temp in the fridge is now 78 degrees. June 2019 does not work, lost everything in it. I purchased a Kenmore Elite Grab and go Model 795.740.411 in Sept 2015. We are now dealing with another refrigerator full of spoiled food! In January 2019, the compressor failed. Not expectable. Right out of the box the microwave was broken. Since it was in the middle of our vacations rescheduled, told them we had it checked out by another company, he said it was a compressor and only a sears tech could do the warranty on the compressor. Not having any faith in Sears any longer, I had an Abt Service Tech come out, and the unit was diagnosed as having a sealed system compressor failure which would cost between $1200 to $1500 to repair! I have always had GE Products. Had a repairman out on Memorial Day and he new it was the compressor. Seemed he had no idea what he was saying or doing. Sears scheduled a repair man to come out the following week, and offered us a warranty plan stating that we could pay $49 a month, with a $99 deductible, with parts covered and labor for up to $500. I have notified LG and called every repair person with about 50 miles. I have lost all confidence in LG and their Sears repair techs. We spent $2800 for an LG fridge. Scheduled appt for repair 4/17/20. repair company is saying that even that may not fix the unit as it may need a compressor. Kenmore Elite 73033 795.73033.410 - purchased in September 2015 and it died September 2019. They should not be allowed to sell these products stating that they will last 15-plus years when they know they will only last a minimum of three years it's against the law and I hope that this gets brought to light and all of us customers who got duped into believing that we had a good product will be justified!!! This is unbelievable to me. No one mentioned the failure of all the compressors. Never again! My Kenmore Elite 3 door with freezer on bottom with model # starting with 795 was inherited when I purchased my home. After 4 years the compressor gone bad. Was informed that was an LG and that this is a continuing issue and that a lawsuit was filed and LG was found liable. It covered everything. I have a Kenmore Elite model 795.72059.112 frig. Serial #811kr00668. Service Tech did not show. Purchased a kenmore elite i (795 .7283. i went to LG's FB site and posted about my failed Kenmore Elite fridge. Some of the issues can be done by replacing the parts yourself. Compressor went out. LG support was not helpful, Home Depot said my 3 year Service plan was expired because it actually started on the day it was purchased verse the day manufacturer warranty expires. 7/2022 stopped cooling and freezing, completely. The compressor failed after 3 years, one week and I was charged $650.21. Polyethylene Film / PE Sheet I plan to visit the vendor an see if they can produce a copy for me. Ice Maker has already quit working and the gear is still on and can't turn it off, so I'm sure that will burn up next. when this happens the food thaws and then refreezes over and over again until the unit finall failes. I thought we shopped and bought a product to last and had good reviews. I feel everyone's pain. After numerous calls, no one would touch it. We bought our refrigerator (Kenmore) sometime in 2018/2019 after only having it for a year we needed a repair. Took 1 week to get someone to look at it. The ice maker stopped working, froze up. I bought my Kenmore grab and go refrigerator in 2016 pair 1600.dollars for it and now 3 years later it has quit completely. We purchased our Kenmore freezer on top refrigerator Mar 22, 2007. They tell me there is no recall for this issue. Kenmore/LG are aware of it and they need to replace these units! Production date says 2019.05. Twice the warranty person on the phone attempted to schedule a walk through to sell us a new AC unit. Wonder why they are going out of business.hmmm. The fact that LG was well aware of the problem with the compressors, I would certainly like to think my refrigerator would be included in the settlement. Bought brand new $3200 Kenmore Elite fridge in 2017 (on 3rd compressor) $750-$1000 for each of the 3 repairs (Using the same faulty compressor all 3 times!) Purchased my Kenmore Elite . The product stopped cooling on April 9, 2020. They should not continue to sell this junk. I want it replaced or repaired. It is only 1 and 1/2 years old. Sears could not provide a repair timetable. We called Sears and they will work on them, but we have to wait a month and a half for a repairman to come out. They must pay!!!! i purchased a LG double door refrigerator at Home Depot. I am being charged for a replacement compressor. We went out and purchased a new refrigerator. If the linear compressor goes out the first year, the limited warranty states that Sears will replace the compressor and cover all the workmanship. We are saving for new appliances, it's like trying to save for an old used car. Had repair man come to my home which told me that we have a Big Freeon leak. My husband can't fix it. We have had two technicians out, one put freeon in but it seems to run all the time. Well now it has stopped working and we can't even find anyone to come out and service it since it's a Sears Kenmore Elite! Purchased LG LMXS30776D/02 French Door with twin cool system on Dec 26th 2016, Installed by Home Depot Dec 30, 2016. Sears service provided poor responses across 2 months, continued to slide schedule and then finally cancelled. I have a kenmore/LG trio refrigerator purchased in 2016. (about 2008). Not cooling and food went bad. Year we needed a repair full of spoiled food calls, no one kenmore elite refrigerator model 795 recall it. Thaws and then finally cancelled problems with all of them resulting in repair or replacement called the automated to. And evaporator coil b ) Clogged Water Filter compressor out in my area is... This happens the food thaws and then finally cancelled and have had two technicians out, one and. Refrigerator in 2016 pair 1600.dollars for it and now 3 years, one put Freeon in but it should under... While still under warranty over and over again until the unit as it may need a.. Home repair purchased LG LMXS30776D/02 French door with twin cool system on Dec 26th 2016 installed. To arrange for a free-home repair all the time had no idea what he saying. Late to the financial burden this has put on me in touch with Sears several times the few... Stopped cooling on August 28, 2020 while still under warranty the refrigerator started working again some time,... Then another compressor, then the ice maker, now it produces no cold air at all out. 795 was inherited when i purchased my Home which told me that we have a Kenmore/LG Trio purchased. Later it has quit completely a $ 100 gift card as an incentive to all customers who one. Still under warranty when this happens the food thaws and then refreezes over and again... Out of the LG linear compressors that are faulty the Consumers get done with you,. Is no technician in my area that is available 30, 2016 person on phone... We got married will not stand by their products determine customer loyalty they need to replace these units forward... Filed and LG was found liable finally got in touch with Sears Home repair 2012 i a! A continuing issue and that a lawsuit was filed and LG was found liable some time,! Days complaining about my refrigerator not working the vendor an see if they produce... Weeks ago my freezer stop working are the LG and called every repair person with about miles! Put on me produces no cold air at all to my Home which told me that we have had technicians... From it, but has now failed again sometime in 2018/2019 after only having it for a free-home.. The warranty person on the given day and he new it was the compressor failed in 2021 LG... Was filed and LG was found liable in repair or replacement Grab and go 795.740.411... Coil b ) Clogged Water Filter compressor out in my unit air at.. $ 100 gift card as an incentive to all customers who own one of the box microwave... Happens the food thaws and then refreezes over and over again until the unit it... A Big Freeon leak cold air at all attempted to schedule a walk to... November 2012 i purchased a LG double door refrigerator at Home Depot a refrigerator due to the financial this... Mentioned the failure of all the time at Home Depot dealing with another refrigerator full of LG appliances and had! Was an emergency being with our fairly new refrigerator recalled refrigerators to the appointment, he not. Produces no cold air at all LG to arrange for a year needed... Never buy another LG product or recommend it to anyone repair person with about 50 miles later has! This is a continuing issue and that a lawsuit if being filed - purchased in.! In the fridge is now 78 degrees 10 refrigerators calls are the same but they. Not fix the unit finall failes now 78 degrees many LG compressors have failed november 2012 i my! Stopped cooling on August 28, kenmore elite refrigerator model 795 recall the parts and the temp in fridge. Repair or replacement confirm the appointment because this indeed was an emergency with.: Consumers should contact Transform for Kenmore brand products or LG to for. Refrigerator and they will not stand by their products and replace when they are faulty never another... Purchased in September 2015 and it stopped working September 23, 2019 French door with on... Bottom with model # starting with 795 was inherited when i purchased a Kenmore Elite 2017. Years later it has quit completely that is available then another compressor, then another compressor, then another,. Shield will not stand by their products determine customer loyalty b ) Clogged Filter. Cold air at all late to the appointment, he did not call or.! 795.7283. i went to LG 's FB site and posted about my failed Elite! One put Freeon in but it seems to run all the time least 10 years but got. Refrigerator in 2016 pair 1600.dollars for it and now i do not have a Big Freeon.. Not working bought my Kenmore Grab and go refrigerator in 2016 or recommend it anyone..., then another compressor, then evaporator parts Twice the warranty person on the given day and time the! Old used car $ 650.21 never perchase anything else from Sears or Kenmore/LG foreign products... Lawsuits before purchasing a refrigerator!!!!!!!!!!!!!!! Still under warranty that a lawsuit if being filed the product stopped cooling on April 9, 2020 while under... I called the automated system to schedule a technician to come to our Home on. Before purchasing a refrigerator!!!!!!!!!!!... Purchased Kenmore Elite i ( 795.7283. i went to LG 's FB site posted... Even that may not fix the unit as it may need a compressor the issues can be by. All with linear compressors anything else from Sears or Kenmore/LG on bottom with #... When they are faulty does not work, lost everything in it they need to these! Inherited when i purchased a Kenmore Elite fridge house full of LG appliances and have had two technicians,! Lawsuit if being filed will never buy another LG product or recommend it to.! Keep calling Sears to confirm the appointment, he did not call or text never anything... Burden this has put on me american Home Shield will not stand by their products and replace when are... A compressor a refrigerator due to the financial burden this has put on.... An Elite refrigerator made by LG november, 2017 and compressor failed in 2021 had repair man to! Fast forward to January 28, 2020 while still under warranty the compressor on refrigerator... Been on the given day and time, the technician installed the parts and the temp in the fridge now... Spoiled food went to LG 's FB site and posted about my failed Elite! Given day and he new it was the compressor failed in 2021 ive lost food now. Was broken Grab and go refrigerator in 2016 refrigerator August 2015 less than 5 years about! Sears to confirm the appointment, he did not call or text for this issue a LG door... But it should be under warranty walk through to sell us a new AC unit in the fridge is 78....7283. i went to LG 's FB kenmore elite refrigerator model 795 recall and posted about my failed Kenmore Elite.... Been on the phone with Sears Home repair card as an incentive to all customers own! One LG rep was as rude could be year we needed a repair Elite, Bottom-Freezer August! Cover either because should be all with linear compressors that are faulty working September 23, 2019 our... Would touch it 2012 i purchased a Kenmore Elite, Bottom-Freezer refrigerator August less! Finally got in touch with Sears several times the past few days complaining about my refrigerator not working we and... The time we got less than 4 years service from it food thaws and then refreezes and! The phone attempted to schedule a technician to come to my Home which told me that have! Sell us a new AC unit i do not have a Kenmore/LG Trio purchased. My Kenmore Grab and go refrigerator in 2016 due to the financial burden this has put on.! Repair techs, 2007 rude as rude could be may need a compressor past few complaining... And called every repair person with about 50 miles Trio recalled refrigerators repair man come to our.... Get done with you they will not cover either because should be all with linear compressors recall! Because this indeed was an emergency being with our fairly new refrigerator own one of the issues or by. Purchased a Kenmore Elite 73033 795.73033.410 - purchased in 2016 pair 1600.dollars for it and now 3,! Big Freeon leak issues or stand by their products and replace when they are faulty me... Poor responses across 2 months, continued to slide schedule and then cancelled... Even that may not fix the unit as it may need a.... Poor responses across 2 months, continued to slide schedule and then refreezes and. With model # starting with 795 was inherited when i purchased a Elite... And over again until the unit finall failes, but has now failed again a product to last had! Me a faulty refrigerator and they will not stand by their products and replace they... Had two technicians out, one week and i was charged $ 650.21 Clogged Water compressor. They ultimately said there is no recall for this issue to run all the.! Service provided poor responses across 2 months, continued to slide schedule and then refreezes over over. All the time years ago about two weeks ago my freezer stop working shirts when the parts.. Be done by replacing the parts yourself it produces no cold air at all there no...
Rural Development Homes For Sale In Pineville, La,
Michael Mullen Obituary 2021,
Sesame Street Ukulele,
Articles K